The Art Tribe
 
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  STORE SECTIONS

  Most Popular Items

Beaded Wire Lizards

Beaded Wire Gecko Keyring

Chokwe African Mask

Punu African Mask

Shiny Harley Wire Sculpture

Kwele African Mask

Wire and Glass Fruit Basket


  Latest Arrivals

Tikar African Tribal Mask

Punu "Supportage" Tribal Mask

Kwele African Tribal Mask

Fang African Tribal Mask

Tall Glasses - Sheryl Bresgi

Jam Jars - Sheryl Bresgi

Salad Bowl and Servers - Sheryl Bresgi

Condiment set - Sheryl Bresgi

Wrought Iron and Glass Serving Dish - Sheryl Bresgi

"Masai" Painting

Beaded Wire Lizards

Beaded Wire Giraffes

Beaded Wire Frogs

 

Information

About Us
The Art Tribe
Our Contact details:
The Art Tribe
64 John Amner Close Ely CB6 1DT United Kingdom
Phone: +44 (0) 1353669104
Fax: +44 (0) 1353 615249
Email: bangthedrum@thearttribe.co.uk

Making A Purchase : Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy to the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard credit card payment via Paypal, the world's fastest growing online payment system. Paypal allows you to simply use a credit or debit card for immediate payment. You will be diverted to their website during the payment process, and returned to the Art Tribe on completion. During purchasing please note the small yellow padlock in the right lower corner of your browser - it indicates that our online shop and the Paypal site are very secure!

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term in the case that a mistake has been made in pricing, or we are no longer able to supply a particular product for a reason. If in the unlikely event any of the scenarios above present themselves, we will get in touch immediately to ask if you would prefer to order another item of equal value, or if you would like a full refund.
Shipping And Handling : The Art Tribe packs all items very securely using bubble wrap and cardboard boxes. If the item is small enough we will also use padded envelopes. Please rest assured that it is our mission to make sure that you recieve your goods in pristine condition! We then post the goods using your choice of Royal Mail first class, Royal Mail Recorded Delivery, the Royal Mail Parcel Service or for United States customers, the Royal Mail Airsure Service. We advise you to consider the value and weight of the order before choosing to use standard Royal Mail first class as it does not allow for insurance or a recorded delivery.
Delivery Schedule : We process your order as soon as possible.Please allow up to 5 working days for delivery although we do our best to shorten this. As we are committed to providing the best service we can, should the item you have purchased take longer than 30 days to be delivered to you, we will offer a full refund of any monies paid.
Tax Charges : All orders are VAT free.
Credit Card Security : When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. The small yellow padlock in the lower right corner of your browser indicates that the site is secure during purchasing. The Paypal servers are extremely secure and process the payments for us and you. We do not receive any credit card numbers, only notification that the payment was authorised and completed. They are also not held in clear text on any web site.
Guarantee : We guarantee your satisfaction. If an item is temporarily unavailable for any reason or has a longer lead time, we will notify you of the revised despatch date. If this is not suitable - we will provide a full refund.

Please note that no warranties are implied or given unless expressly stated in the items "Detailed View" description.
Privacy Policy : The Art Tribe do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.We are committed to protecting your privacy. We will only use the details you supply to process your orders, and if you have elected to join our newsletter scheme, keep you up to date with new products and special offers. We do not send random marketing emails to personal email addresses (spam).

Cookies (small files located on your computer) are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. PLEASE NOTE: If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

You can check the information that we have about you, by requesting it via email. If it is inaccurate or you wish that we no longer hold the information, we shall correct or delete it. Please email bangthedrum@thearttribe.co.uk. The Art Tribe conforms to the requirements of the Data Protection Act, 1998.
Returns Policy : Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

Here is a our returns policy if you wish to return your goods or cancel your order:

The returned item must be accompanied by the relevant Invoice/Delivery Note. All original packaging must be retained for returns/refund purposes. Items returned for refund after 30 days of purchase will be refunded at the price current at the time of refund.

All packaging material must please be retained. If for any reason the goods are returned, they must be returned in their original packaging material. If original packaging is not used, the Seller will not be responsible for any damage caused during transit. Additionally, the Seller will make a charge for supplying new packaging material. Proof of despatch must be retained until safe receipt is acknowledged by the Seller.

If you are a consumer you have the right, in addition to your other rights, to cancel the contract. However, we will only accept unwanted products for refund within 14 days of delivery, provided that the goods are complete with all relevant packaging in an unused and re-saleable condition. You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey.

Refunds are processed at our discretion; please allow 28 days for funds to be received, We are not responsible for any charges incurred by the buyer during this period.
the Art Tribe Online shop - Buy unique African arts, crafts and home decorations, Wire and Bead Art, Paintings, Wood and Stone sculpture from the New South Africa

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  Why Shop with Us?

The Art Tribe is SafeBuy Accredited. SafeBuy assures you we use honest practices and respect your rights as a consumer.



Buy with confidence!


  Delivery and Tax

The Art Tribe delivers to United Kingdom and United States addresses.
Depending on your choice of delivery method please allow 2-5 working days for your goods to reach you.